Privacy Policy

Chase Bank is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, share, and protect information when you use Chase Online Banking and related services.

1. Information We Collect

We may collect personal and financial information, including but not limited to: your name, contact details, account information, transaction details, device information, and usage activity when you access our services.

2. How We Use Your Information

Your information is used to:

• Provide and manage online banking services
• Process transactions and requests
• Verify identity and prevent fraud
• Improve service performance and security
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. Information may be shared only with:

• Authorized service providers acting on our behalf
• Regulatory authorities as required by law
• Fraud prevention and security partners

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. You are responsible for keeping your login credentials and PIN confidential.

5. Cookies & Online Tracking

We may use cookies and similar technologies to enhance site functionality, improve user experience, and monitor usage patterns. You may manage cookie preferences through your browser settings.

6. Your Responsibilities

You agree to notify Chase Bank immediately if you suspect unauthorized access to your account or misuse of your personal information.

7. Retention of Information

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of Chase Online Banking after changes indicates acceptance of the revised policy.

9. Contact & Support

For questions regarding this Privacy Policy or how your information is handled, please contact Chase customer support through official channels.